The original French text is the authentic text.

The website is edited by:

Innosteam Swiss SA
Route de Ménières 12,
CH-1523 Granges-près-Marnand, Switzerland

Tél: Switzerland :0800 90 90 91, France :0800 91 72 34, Belgium: 0800 77 861, Germany :0800 18 00 155

IDE : CHE‑251.547.451

Director of publication: Mantegazzi Florian
Contact webmaster :

Intellectual Property/8562

This entire site is subject to COUNTRY and international legislation on copyright and intellectual property.
All reproduction rights are reserved, including for iconographic and photographic documents.

This site is hosted by :

Infomaniak Network SA
Avenue de la Praille, 26,
1227 Carouge - Switzerland

This site is managed by :

Kameleo Sàrl
Rte des Daillettes 21
CH-1700 Fribourg - Switzerland
Email :

Hypertext links

The website points to many other websites.

Innosteam Swiss SA can in no way be held responsible for the content and privacy policy of these sites. Nor can Innosteam Swiss SA be held liable for any direct or indirect damage resulting from their use: in particular, from access to these sites and to sites linked to these sites, and for damages, not limited to financial or commercial prejudice, operating loss, loss of data, even if we have been notified in advance.

Privacy policy

The General Data Protection Regulations (GDPR), which come into force on 25 May 2018, define the principles to be respected when collecting, processing and storing personal data. It also warranted the rights of the persons concerned. Several forms are present on the website in order to collect data from a visitor:

1 : Objectives

The collection of data on the website is intended to constitute a file for the management of prospects and customers of Innosteam Swiss SA.
This file is used for statistical purposes, to contact and/or propose relevant content to contacts.

2 : Relevance of the data

n order to follow as well as possible, the interest carried by the prospects and customers of Innosteam Swiss SA, the file collects all information of the visitors of the site to the identity, professional information and its activity on the site In accordance with the law on information technology and freedom, information relating to racial or ethnic origins, political, philosophical or religious opinions, trade union membership, health or sexual life of a person is not collected and is prohibited (sensitive data).

3 :Lawfulness of processing and conditions for consent (art.6 and art.7 of the GDRP)

Consent to the processing of a visitor's personal data is systematically obtained for one or more specific purposes. For example, when entering a newsletter registration form or downloading a resource, the purpose of obtaining the visitor's email address is to send him/her notification of new publications or to propose resources that may be of interest to him/her.

4 : Data retention

The data collected on the site is kept for a period of time in accordance with the legislation in force for the identified contacts.

5 : Rights of individuals (art.16 to 20 of the GDPR)

In accordance with the law of information technology and civil liberties and the RGPD, any person may exercise their right to access, rectify, oppose, limit the processing, delete and make portable the data concerning them by sending a request by letter signed and accompanied by a copy of an identity document to the address of the registered office of Innosteam Swiss SA, or by filling in the form present at this address:

The person in charge of the file will reply within one month at the latest following the request for access or rectification.

6 : Data security and processing (art. 32 of the GDPR)

The data collected on the site and the associated processing are hosted by the company Innosteam Swiss SA. Only persons linked to the technical, marketing and sales department of Innosteam Swiss SA have access to the information collected on the , via a personal identifier unique to the plateform.

7 : Data breach and communication within 72 hours (art. 33 and art. 34 of the GDPR)

In case of violation or suspicion of violation of personal data, Innosteam Swiss SA and its subcontractors will notify the CNIL, 72 hours at the latest, after having taken notice of it.

Personal data

In order to provide the best possible experience, quality informative content, access to specific information such as resources and tutorials, a private area, the site visitor may be required to fill in forms or even log in using a login and password. The information collected is then subject to computer processing that is necessary for the provision of the service. The recipients of the data are exclusively the persons working for Innosteam Swiss SA.

In accordance with the law «information and liberties» of 6 January 1978, modified in 2004, you have the right to access and correct information concerning you, which you can exercise by contacting our support service at You may also, for legitimate reasons, oppose the processing of data concerning you.

About cookies

We use cookies and similar technologies such as «HTML5 web storage» or «local shared objects» (hereinafter referred to as «cookies») to identify the preferences of website visitors and to help us organise the website in the best possible way. The use of cookies helps to optimise navigation and to provide a high degree of user-friendliness on the website.

What is a «cookie»?

ookies correspond to small files that are saved on your terminal. They make it possible to determine whether your terminal has already established communication with our pages. Only the cookie saved on your terminal is identified. Personal data may be stored in cookies if you give your consent or if this is necessary from a technical point of view, for example to enable connection to a protected area.

How to deactivate cookies?

If you use our website, you agree to the use and storage of cookies on your terminal. You can nevertheless use our website without cookies, but this may limit the functionality of several areas of the website.

The main browsers accept cookies automatically. You can prevent cookies from being stored on your device by selecting «Block Cookies» in your browser settings. You can delete cookies already present on your device at any time. You will find the procedure for the most common browsers under the following links:





To find out how to delete cookies from your device, consult the user manual for your browser or the manufacturer of your device.

We divide cookies into the following categories:

Type a – essential cookies

These cookies are mandatory to ensure the proper functioning of the web pages and functions. The absence of such cookies blocks the provision of the functions described below.

Type b – operating cookies

These cookies are used to optimise the user-friendliness and performance of the web pages and to provide various functions. For example, it is possible to store information in the operating cookies to identify your shopping basket or comparison list.

Type c – performance cookies

These cookies collect information about how you use the web pages. In particular, performance cookies help us to identify particularly popular areas of our Internet offer. These elements enable us to adapt the contents of our web pages precisely to your needs and thus to improve our offer. Some of the information collected by means of these cookies is not of a personal nature, while others are. Further information on the collection and evaluation of this information can be found in the section «Evaluation of usage data» and in our data protection declaration in the corresponding service section.

Cookie nameDescriptionDuration
PHPSESSIONID Proper functioning of the site Browser session
PrestaShop-id Good functioning of the shopping cart 24h
_ga Google Analytics – Traffic analysis 2 years
_gid Google Analytics – Traffic analysis 24h

It is also possible, that certain cookies related to your Google browsing exist:

Google cookie :

Cookie nameDescriptionDuration
1P_JAR Collection of website statistics and monitoring of conversion rates. 1 month
APISID, SSID Stores users' preferences and information every time they visit web pages containing a Google service. 2 years
CONSENT Registration of a unique identifier to keep statistics on the YouTube videos that the user has seen. 20 years
HSID, SID They contain encrypted and digitally signed records of a user's Google Account ID and the most recent login time. The combination of these two cookies allows us to block several types of attacks, such as attempts to steal the content of forms you fill out on web pages. 2 years
NID They contain a unique identifier that Google uses to store your preferences and other information, such as your preferred language (for example, English), the number of search results you want to display per page (for example, 10 or 20), and whether you want Google's SafeSearch filter to be enabled. 6 months
SIDCC Protects user data against unauthorised access. 3 months